How will I know when my order is shipped?
Once your item is shipped from our warehouse you will receive a detailed shipping confirmation e-mail, including all relevant tracking information. Please add [email protected] to your e-mail programs safe list.
How long does it take to receive my order?
Orders are shipped out within 1-3 business days after receiving a cleared payment. Delivery normally takes 3-8 business days depending on the final destination. PayPal is the quickest way to receive your order since the product will not be shipped until payment is received in full. All payments must be received in full before order is shippped
Is it safe to buy from Tortuga Trading?
Yes it is totally safe to buy from Tortuga Trading. We use 128 bit encryption technology for all transactions and your privacy is important to us, we will never sell or misuse your information or email address. Our website is checked daily for malicious activity and viruses.
What happens if my order does not arrive?
We guarantee your order will arrive safely. In the unlikely event your package is lost; we will re-send the item or issue you a full refund.
